A vacation or business trip to Las Vegas should be a time for enjoyment, rest, or professional connection. But in an instant, what was meant to be a memorable getaway can turn into a painful and overwhelming experience. Injuries inside hotels are more common than most guests realize, and the consequences can be serious. From a fall on a slick lobby floor to a broken handrail on a balcony, hotel-related accidents often stem from preventable hazards—and they raise complex legal questions.
Hotels are busy, multi-functional environments. They must coordinate cleaning crews, maintenance staff, security personnel, food service, and facility management around the clock. When even one link in that chain breaks down, guests can suffer. Unfortunately, hotel companies are often more concerned with preserving their brand than accepting responsibility. That is why it is so important to understand your rights under Nevada law—and to work with a legal team that knows how to hold these businesses accountable.
Why Should You Choose Drummond Law Firm?
Drummond Law Firm is not like other firms in Las Vegas. We do not rely on billboards or settle cases quickly just to close a file. We approach every case with discipline, strategy, and integrity—because that is what it takes to deliver real results.
Built on Military Principles
Founded by former U.S. Army Captain and Bronze Star Medal recipient Craig W. Drummond, our firm brings military precision and trial readiness to every case. We are not intimidated by corporate hotel chains or their insurers. From the moment you call, we begin preparing your case for court—even if it later settles—because that is how we secure maximum compensation for our clients.
Personal Attention From Your Attorney
At Drummond Law Firm, you will speak directly with an attorney. Not a case manager. Not a call center. We take the time to understand your story, document your injuries, and explain your legal options clearly. Your case will be guided by an experienced trial lawyer who treats you with respect and keeps you informed every step of the way.
Our Reduced Fee Guarantee®
We are the only firm in Nevada that offers the Reduced Fee Guarantee. If your case settles before a lawsuit is filed, our firm will never take more from the settlement than you receive. This promise is part of our commitment to transparency, fairness, and putting clients first. There are no upfront fees, and we only get paid if we win.
Understanding Hotel Liability in Nevada
Hotels have a legal responsibility to maintain a safe environment for all lawful visitors. This duty is part of Nevada’s premises liability laws, which hold property owners and operators accountable when their negligence causes harm.
When you are a guest at a hotel, you are classified as an “invitee.” That means the hotel owes you the highest duty of care under the law. They are required to routinely inspect the property, fix hazards, and warn guests about dangers that are not immediately obvious.
Premises liability for hotels covers the entire property—not just guest rooms. This includes:
- Common areas like lobbies, hallways, and elevators
- Fitness centers and pools
- Parking garages and loading zones
- Restaurants, bars, and nightclubs
- Stairwells, balconies, and outdoor walkways
If a hazard exists in any of these areas, and the hotel knew or should have known about it, they can be held liable if someone is injured as a result.
Common Causes of Hotel Injuries
Hotels are complex spaces with many potential danger zones. Poor maintenance, untrained staff, or cost-cutting decisions can turn a safe space into a legal hazard. At Drummond Law Firm, we have handled a wide range of hotel injury cases across Las Vegas. Here are some of the most common causes.
Slippery Lobby Floors and Poolside Areas
Hotel lobbies often feature polished tile or marble floors that become dangerously slick when wet. Whether the moisture comes from tracked-in rain, spilled drinks, or nearby pool areas, the risk is significant—especially when warning signs are not posted or the area is not dried promptly.
Pool decks and spas pose similar risks. Standing water, poor drainage, and slick surfaces can lead to serious slip and fall injuries, particularly when guests are barefoot and unaware of the hazard.
Poor Lighting in Stairwells or Parking Lots
Dim or malfunctioning lighting in stairwells, corridors, or garages increases the risk of trips, falls, and even assaults. Poor visibility can conceal cracked pavement, uneven steps, or sudden drops. Inadequate lighting can also compromise guest safety by making it easier for criminal activity to occur undetected.
Hotels are responsible for maintaining proper lighting in all public and semi-private areas.
Unsecured Balconies or Faulty Railings
Many Las Vegas hotels feature guest balconies or elevated walkways with railing systems. When those railings are loose, corroded, or not up to code, they can pose a serious risk. Falls from balconies—even from a single story—can lead to catastrophic injuries or death.
Property owners must inspect these features regularly and take immediate action when defects are identified.
Defective Furniture or In-Room Hazards
Hotel rooms should be safe, functional, and well-maintained. Yet guests are sometimes injured by collapsing chairs, unstable beds, or malfunctioning appliances. Poor electrical wiring, scalding water from unregulated showers, or unsecured heavy items like televisions can all lead to preventable injuries.
These are not just inconveniences—they are legal liabilities when caused by negligence.
Inadequate Security Leading to Assaults or Theft
Hotels must provide reasonable security for their guests. That includes well-trained personnel, working surveillance systems, controlled access to rooms and facilities, and prompt response to disturbances. When hotels cut corners or fail to act on warning signs, guests can become victims of assault, robbery, or other violence.
In such cases, the hotel may be held accountable for failing to provide a safe environment.
Injuries That Happen in Las Vegas Hotels
When hotel management fails to uphold its legal duty of care, the consequences can be life-changing. What begins as a simple slip, trip, or equipment malfunction can lead to long-term pain, financial strain, and emotional distress. At Drummond Law Firm, we have seen firsthand how hotel negligence impacts real lives—and we fight to hold those responsible accountable.
Head Trauma From Slips and Falls
One of the most common—and dangerous—injuries sustained in hotels involves trauma to the head. Guests who fall on slippery floors or down poorly lit stairwells can suffer concussions, skull fractures, or traumatic brain injuries (TBI). These injuries often have delayed symptoms and may impact memory, coordination, and daily functioning.
In many cases, head trauma is preventable. When hotels fail to mark wet areas or fix hazards in time, the results can be catastrophic.
Broken Limbs or Fractures
Falls inside hotel rooms, lobbies, bathrooms, or pool areas often lead to broken bones. Guests may fracture wrists while trying to catch themselves or suffer hip and ankle breaks due to uneven surfaces or faulty stairs. These injuries are particularly dangerous for older adults, who may face extended recovery or permanent loss of mobility.
What may seem like a routine accident is often rooted in a hotel’s failure to repair known dangers or provide adequate warnings.
Back and Neck Injuries From Faulty Furniture
Hotel guests expect basic comfort and safety. But when beds collapse, chairs tip unexpectedly, or poorly secured headboards give way, guests can suffer serious musculoskeletal injuries. Back pain, herniated discs, and neck strain are common outcomes—often requiring physical therapy, injections, or even surgery.
These conditions can severely limit a person’s ability to work, travel, or engage in daily activities. Hotels are responsible for ensuring that all furniture is stable, inspected, and safe for use.
Burns or Cuts From Malfunctioning Equipment
Scalding water from poorly regulated faucets, exposed wires, or defective in-room appliances can cause burns or electrical injuries. Likewise, broken glass, loose bathroom fixtures, or sharp furniture edges can result in deep cuts and lacerations.
Inadequate maintenance or failure to replace aging equipment is a frequent cause of these injuries—and a clear sign of negligence.
Psychological Trauma From Criminal Incidents
Guests who become victims of assault, robbery, or stalking inside hotel properties often experience more than physical harm. Emotional trauma, anxiety, and post-traumatic stress are common after serious security failures.
When a hotel fails to protect its guests from foreseeable crime, the psychological effects can last for years. These harms are real, and our firm treats them with the seriousness they deserve—both in investigation and in the courtroom.
Determining Who Is Liable for Your Injury
Figuring out who is legally responsible after a hotel injury is not always straightforward. Hotels often operate under a patchwork of ownership groups, management contracts, and outsourced services. That complexity can make it difficult for injured guests to know where to turn—especially while trying to recover.
Drummond Law Firm investigates thoroughly to identify every liable party and hold them accountable.
Hotel Owners and Operators
The primary entity that owns or operates the hotel is often the first line of liability. This includes responsibility for maintaining the premises, hiring competent staff, and implementing safety protocols. If a guest is injured due to unsafe conditions in any part of the property, the ownership group may be held accountable.
In many cases, the hotel name on the building is just a brand, while ownership rests with a separate company. Our team investigates those relationships to ensure claims are directed at the right entities.
Management Companies
Some hotels are operated by third-party management companies who handle daily operations, staffing, and maintenance. These companies may bear legal responsibility if their employees failed to fix known hazards, ignored safety complaints, or failed to train staff properly.
Because these entities are often contracted independently, legal claims must be carefully structured to include their role in the incident.
Cleaning or Maintenance Contractors
Many hotels in Las Vegas outsource janitorial and repair services. If a spill was left unattended or a broken fixture was neglected by a third-party vendor, that company may share liability. In these cases, responsibility may extend to both the contractor and the hotel that hired them.
Accessing contractor records and communications is a key part of our firm’s discovery process.
Private Security Firms
Security inside hotels is often handled by private contractors, especially in large properties with casinos or event spaces. These companies are responsible for patrolling the premises, monitoring security footage, and intervening when guests are at risk.
If you were injured due to lack of intervention, improper response, or negligent hiring, the security firm may be liable in addition to the hotel.
Event or Conference Organizers
Large events bring in outside planners and vendors, especially for conferences, concerts, or trade shows hosted at hotels. If an injury occurs because of poor crowd control, unsafe staging, or inadequate planning, liability may fall on the event organizer.
Our team identifies every entity with decision-making power over the scene of the injury, ensuring no responsible party escapes accountability.
How Drummond Law Firm Investigates Hotel Injury Cases
Building a strong hotel injury case takes more than just knowing the law. It requires fast action, strategic investigation, and a deep understanding of how these cases unfold. At Drummond Law Firm, we use a systematic and aggressive approach to uncover the full story behind each incident.
Securing Incident Reports and Maintenance Records
We immediately request all available documentation from the hotel, including internal incident reports, cleaning logs, maintenance schedules, and safety inspections. These records can show whether the hotel was aware of a hazard and how—or if—they responded.
Hotels do not always share this information willingly. We know how to apply legal pressure to obtain what they are trying to hide.
Preserving Security Footage
Most Las Vegas hotels are heavily monitored with cameras in lobbies, hallways, elevators, and common areas. That footage often provides critical evidence of the conditions leading up to an injury. We act quickly to demand preservation of relevant video before it is overwritten or deleted.
Remember, timing is critical—generally speaking once it’s lost, this footage cannot be recovered.
Interviewing Staff and Eyewitnesses
Witness statements can provide essential details that hotel documents leave out. We reach out to employees, guests, and bystanders to gather firsthand accounts of what happened. This includes testimony about lighting, signage, staff behavior, and any attempts to address the hazard.
Eyewitnesses often validate what our clients experienced and expose patterns of negligence.
Partnering With Safety and Medical Experts
To strengthen our case, we consult with building safety engineers, hospitality experts, and medical professionals. These specialists help explain how the injury occurred, what should have been done to prevent it, and how the injury will affect the client’s life going forward.
Their testimony carries weight with insurance adjusters and juries alike—and helps us prepare for trial from the start.
CLIENT TESTIMONIALS
Discover how Drummond Firm has helped car accident victims in Las Vegas recover and rebuild. Our clients share their stories of compassionate support and successful outcomes.
Turn a Disruption Into Action
Being injured at a hotel is overwhelming. You may be in pain, far from home, and unsure of what steps to take. Hotel representatives may try to downplay what happened or discourage you from pursuing a claim. But you have the right to act—and the sooner you do, the stronger your position will be.
At Drummond Law Firm, we are ready to take the legal burden off your shoulders. From securing evidence to handling insurance communications, we manage every detail so you can focus on recovery. If you are unable to come to us, we will come to you—at your home, in the hospital, or virtually.
Our consultations are free, and we do not charge any fees unless we win your case. With our Reduced Fee Guarantee, we ensure fairness in every settlement.
Call the Captain today to schedule your free consultation. Get real answers, real support, and real legal action from a team that does not back down.